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Not quite finding what you are looking for? That’s okay! Take a look at the options below to get the support you need.
Ask Penny
Whether you need quick answers, help finding a specific topic, or are wondering where you might learn more, our virtual assistant Penny is available 24/7. Click the Penny icon in the lower right-hand corner of your screen to get started.
Looking for Frequently Asked Questions?
We’ve got answers to our most commonly asked questions! Visit our FAQ page for quick, helpful information about our Plans, policies, and more.
Have a Specific Question about Your Account? Talk to us!
- Call Us 1-800-RET-YMCA
800-738-9622
Hours: Monday – Friday, 9:00 am – 5:00 pm ET
Submit Forms and Documents Online
Many participant forms and supporting documentation like Annuity Applications, Designation of Beneficary forms, Change of Name forms, and more can be updated or uploaded via the Document Uploader in your Online Account. Simply log in and select Document Uploader under Account Services to get started.
Need to mail something to Y Retirement?
If you need to send us a form or document that can’t be submitted through Y Retirement’s online Document Uploader—such as rollover requests into the 403(b) Savings Plan, loan repayments, and more—take a look at the chart below to find the right mailing address for your materials.
Friendly reminder: Sending forms to the correct address ensures your request is processed as quickly as possible.
| What Are You Sending? | Mailing Address |
|---|---|
| YMCA Retirement Fund |
| YMCA Retirement Fund |
| YMCA Retirement Fund |
What Are You Sending?
Mailing Address
- Participant forms and documents that can’t be submitted through the Document Uploader in your online account, or that you’re having trouble uploading.
YMCA Retirement Fund
5334 Sterling Center Drive
Westlake Village, CA 91361-4612
- Participant forms and documents that are accompanied by checks such as Rollovers to the 403(b) Savings Plan, or Loan Repayments.
YMCA Retirement Fund
1177 Avenue of the Americas
New York, NY 10036-2714
- Submitting a Claim, QDRO or to request a printed copy of the Summary Plan Description Booklet
YMCA Retirement Fund
1177 Avenue of the Americas
New York, NY 10036-2714
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